Level 2 Certificate in Principles of Business Administration
Course Overview
This qualification will give you the underpinning knowledge that is required to ensure you can successfully work in a range of different environments in a business administration role. You will develop essential knowledge of how to carry out administrative tasks such as how to manage information and supporting events. You will also learn how to apply your knowledge in a variety of industries and job roles.
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Key Information
Course Length
16 weeks
Course Level
Level 2
Awarding Body
TQUK
(E-certificates upon achievement)
Learning Method(s)
Online materials
Online assessment
For Individuals
Cost and Funding Information
Funded Course
Yes
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Apply nowUnit 1: Principles of providing administrative services
This unit will develop your knowledge of a range of administrative support tasks as well as meeting types, different mail services and how to organise travel and accommodation. This unit also covers the impact of delivering poor customer service.
Unit 2: Principles of business document production and information management
This unit will provide you with an understanding of how to prepare and distribute business documents and identify how information is managed in business organisations.
Unit 3: Understand communication in a business environment
Within this unit you will study written and verbal business communication, including identifying appropriate body language and tone of voice when communicating verbally.
Unit 4: Understand employer organisations
This unit will provide you with an understanding of different organisational structures and the differences between private, public and voluntary sectors. You will also cover the internal and external influences on organisations and why change in the business environment is important.
Unit 5: Understand how to develop working relationships with colleagues
Within this unit you will look at the principles of effective team working, as well as what is expected of a ‘buddy’.
Unit 6: Exploring Social Media
This unit will provide you with the knowledge of opportunities and threats associated with using social media and help you understand how to apply social media in the workplace.
Unit 7: Understand the safe use of online and social media platforms.
Within this unit you will gain an understanding of safe use of online and social media platforms how to select and use appropriate security methods to safeguard systems and data. It will help you do understand the threats to personal safety when using the internet and how to protect online devices against fraud and security attacks. Furthermore, it will allow you understand the implications of entering personal information onto social media networking sites and the legal measures that address the protection of data.
| Full cost | Direct debit | Fully funded |
|---|---|---|
| £249 | Initial payment of £24.90, 3 monthly payments of £74.70 | To be eligible you must:
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